West Midlands Referrals Ltd
"We are a busy vetinary practice and we moved to a large purpose built hospital in June 2019. We were struggling to find a large on-line furniture supplier who could deliver our reception furniture. We wanted beech seats and grey frames for bench seating.
This was proving surprisingly hard to source. The big on-line suppliers were requriing 6 week delivery periods. We contacted Ian and it seems that "old school" service is alive and well!! i.e a human being, not a robot, and a knowledgeable person with an insider contact list rather than a moron on the end of the phone with a list of weak excuses masquerading as a customer services provider.
Ian spent a morning ringing around his contacts for us and the upshot was that our chosen reception furniture arrived in good order and a couple of weeks earlier than it otherwise would have done. This allowed us to meet our deadlines, and the furniture didn't cost anymore than it would have done with 'the big boys'.
We've got no quarms in recommending Ian. If we'd known about him earlier, we'd have saved a few hundred pounds on our staff lockers. If we have future needs, his company will be our first port of call.
Hi Ian, thank you very much for my 7 drawer CD storage unit, it is a superb product and exactly what I asked for, add to that exceptional old fashioned service and I would have no hesitation in recommending you to others, 10 out of 10 to your company.
“Great storage cabinet for 30 years worth of patient notes! Very robust and excellent quality. Ian was really helpful in working out the exact size cabinet we needed, and the order was processed and arrived very promptly. Excellent service – thank you very much!”
Director, Work Creative
"Extremely well-thought out products. We wanted quality and the ability to scale up in the future and we’re not disappointed. Great products and the service we received was fantastic, a big thank you."